Refund and Returns Policy
We want you to love what you buy from Kinaara! But if something isn’t right, here’s how we can help:
Return Window:
- Returns accepted within 7 days of delivery.
- Product must be unused, unwashed, and in original packaging.
Non-Returnable Items:
- Products marked as “Final Sale”
- Custom-sized or personalized items
Refund Process:
- Once return is approved, refund will be processed within 5–7 working days to the original payment method.
Return Process:
- Email us at kinaara.india@gmail.com with your order ID and reason for return.
- We’ll arrange reverse pickup (where available) or guide you for courier.
- Once we receive and inspect the item, refund will be processed.
Exchanges:
Exchanges allowed only for damaged or incorrect products. Please report within 48 hours of delivery.